Whether it’s a weekend getaway or a round-the-world adventure, every traveller enjoys the peace of mind that comes from knowing that their holiday plans are under control and in the hands of an expert, and that’s why those four little letters “ATAS” are so important.
ATAS is an accreditation system administered by the Australian Federation of Travel Agents (AFTA) which has been in operation for over 60 years. Exclusively for Australian travel agents, attaining (and retaining) that accreditation is no walk in the park.
Travel agents seeking ATAS accreditation have to work through a challenging application process with strict criteria that ensures only the very best bear the ATAS symbol. They then have to conduct business in compliance with Australian Consumer Law and in accordance with the ATAS Charter & Code of Conduct.
That’s a lot of hard work, but all of it adds up to you having peace of mind when you book a trip, amongst many other benefits, of which we have listed just four below.
Travel agents are a “one-stop shop.” We can handle every aspect of your travel—from booking airline tickets, ground transfers, tours and activities, travel insurance and so much more. We are also often better value (especially for complicated itineraries) and can clarify fine print which can save you from penalties and restrictions
Agents have access to exclusive deals and will find the best products for the best value – that fit your unique travel needs. It’s proven that we provide a service that is better, faster, and more affordable than you can do yourself.
Travel agents offer a personal touch that is invaluable. From an extra pair of eyes to ensure the accuracy of your booking details, to advice with visa application, assistance with travel documentation, and valuable travel hints and tips. We also store your travel preferences including passport and frequent flyer numbers to save you retrieving them every time you travel.
ATAS accredited agents are trained destination and product experts and know how to sort through the myriad of travel information available. Our industry knowledge and network means we have access to the best product suppliers and first-to-market offers to ensure you get access to the best quality travel experiences.